Last Updated: June 2025
At Royale Care VA Home Health Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or utilize our services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy. Please review the policy carefully to understand how your personal information is handled and the choices available to you.
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Information We Collect
We may collect the following types of information from you:
- Personal Information: This may include your name, email address, phone number, mailing address, and other details you voluntarily provide through forms or direct communication with us.
- Usage Data: We may collect technical information about your interactions with our website, such as your IP address, browser type, operating system, and browsing activities.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and understand how you interact with our site. This includes information about pages visited, links clicked, and browsing preferences.
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How We Use Your Information
Your personal information may be used for the following purposes:
- To deliver, operate, and maintain our services.
- To communicate with you, including responding to your inquiries or requests.
- To personalize your experience on our website and tailor content to your preferences.
- To send you updates, promotional materials, and other information if you have provided consent.
- To analyze website traffic, trends, and user behavior to improve our offerings.
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Sharing Your Information
We do not sell or rent your personal information. We may share your data with third parties only under the following circumstances:
- Service Providers: We may disclose your information to third-party vendors who help us operate our website or provide services on our behalf, under confidentiality agreements.
- Legal Obligations: We may disclose your information if required by law or legal process, including to comply with court orders, government requests, or applicable regulations.
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Mobile Information and Text Messaging
Royale Care VA Home Health Services does not share, sell, rent, or disclose mobile phone numbers or other mobile-related data with third parties or affiliates for marketing or promotional purposes under any circumstances.
Additionally, any information obtained through SMS opt-in programs — including mobile numbers, consent status, and message content — will not be shared with third parties or affiliates, except as required by applicable law or valid legal process.
This includes the explicit exclusion of SMS originator opt-in data and consent data from any form of disclosure. Such information will be retained securely and used solely for the purpose specified at the time of collection.
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Your Choices
You have control over how your personal information is used. Your options include:
- Access and Updates: You may request access to or correction of your personal information by contacting us directly.
- Marketing Communications: You may opt out of receiving marketing messages at any time by following the unsubscribe instructions in the email or contacting us.
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Data Security
We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, use, or disclosure. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.
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Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be reflected on this page with a revised “Last Updated” date. We encourage you to review this page periodically to stay informed of how we protect your information.
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Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us.